Use cases

Where teams put asr-core to work.

The batch API is what you can build on today — Hindi + 23 more Indic languages, diarization, PII redaction, word timestamps. Real-time streaming is coming next.

Batch API — available now

Six industries, one endpoint.

Every use case below runs on the same POST /v1/jobs. Flip on the add-ons that match the workload — diarization, Indic PII, custom vocabulary, or a specific output format.

गContact centers & BPOs
QA sampling on Hindi and Hinglish calls

Turn thousands of daily agent calls into scorecards. Diarization tells you who spoke; word timestamps let reviewers jump to the right moment.

  • 100% coverage QA instead of 2% random sampling
  • Agent scorecards with confidence-gated review queues
  • Handles code-mixed Hinglish without per-call language flags
सSales & revenue ops
Call review and objection tagging

Nightly batch of yesterday's calls, back before the morning stand-up. Custom vocabulary keeps brand names and SKUs intact.

  • CRM notes from raw call audio, no rep write-up needed
  • Objection and buying-signal tagging on downstream NLP
  • Boost proper nouns and industry jargon on the first pass
कBanking, insurance & lending
Compliance audits with Indic PII redaction

Regulator-ready transcripts of collections, KYC and advisory calls. PAN, Aadhaar, UPI, GSTIN and phone numbers redacted at source.

  • Detect and mask Indic PII in transcript, audio, or all fields
  • Per-request audit log and RBAC-scoped API keys
  • DPDP-aligned processing on India-region infra
नLegal & depositions
Long-form Indic transcripts with word-level timestamps

Court hearings, arbitrations, and client interviews across 24 Indic languages — one API, SRT/VTT/JSON out.

  • Word-level timestamps for exhibit citation
  • Speaker diarization with min/max speaker constraints
  • Substitution redaction preserves span types for downstream review
मMedia & podcasts
Captions for Indic video, podcasts, and reels

One request, SRT or VTT out — ready to drop into a player. 19 tested Indic languages plus English, code-mixed friendly.

  • SRT / VTT / JSON / plain text from the same endpoint
  • Word-level timing for karaoke-style caption reveal
  • Batch SLA of 30 minutes fits nightly publishing pipelines
अMarket & UX research
Bulk multi-language interview transcription

Fieldwork across Tier-2 and Tier-3 India, transcribed in the language it was recorded in. No per-language routing on your end.

  • One params body handles Tamil, Bengali, Marathi, Gujarati, more
  • Speaker diarization separates moderator and respondent
  • Idempotency keys make retries safe on flaky field connectivity

Start with the batch API today

Batch tier launching soon. Real-time streaming follows.

Get early accessRead the docs